How is cashless ambition redefining payments infrastructure in Saudi Arabia? This topic is explored in an interview with Hans Van Buylaere, Managing Director Middle East at OpenWay Group, a globally recognized provider of digital payment software solutions, by The Business Year. He explains how invisible payments, AI-driven decisioning, and real-time platforms are now essential for banks, processors, and fintechs.
The interview explores the opportunities and challenges of operating in one of the world’s fastest-growing digital markets. Institutions must scale instantly, stay compliant as regulation evolves, and meet customer expectations that change every few months. AI plays a growing role in this environment by strengthening fraud prevention, improving operational efficiency, and enabling better decisions at the transaction level.
The conversation also highlights how digital commerce is pushing payments into the background. Users expect services and experience, not payment steps. This shift is changing how platforms are designed and how institutions compete. The conversation also outlines OpenWay’s priorities in the region. These include supporting unified, multi-country payment platforms, expanding AI-driven capabilities, accelerating invisible payments and digital commerce models, and delivering real-time infrastructure built for scale and continuous growth.
The full interview on The Business Year covers how payments are evolving in Saudi Arabia and what this means for financial institutions.
OpenWay is the only best-in-class provider of digital payment software solutions for card issuing, digital wallets, merchant acquiring, BNPL, transaction switching, tokenization, and fleet payments, and the best cloud payment systems provider as rated by Gartner, Aite (Datos Insights), Ovum (Omdia), Juniper Research, and PayTech. Top-tier banks and processors, as well as ambitious fintech startups, have chosen OpenWay as their strategic partner. With its unique capabilities in card issuing, BNPL, merchant acquiring, transaction switching, digital wallets, and fleet payments, the Way4 software platform guarantees an unparalleled customer payment experience.