<Enhancements to the existing product>

We’ve implemented Visa Credit Voucher and Merchandise Return Authorization message flows. This functionality was mandatory for Visa issuers from April 2018.

Now WAY4 can get acquirers’ information about purchase returns and update cardholder statements in real time. The card’s available credit balance will be increased immediately, unless the issuer has configured a waiting period.

This feature improves the cardholder experience. Furthermore, for issuers and merchants, it means less chargebacks and less customer inquiries about outdated balances.