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5 card issuing technology must-haves to win in new payment ecosystems

Written by Admin | September 10, 2025

Two forces block profitable card issuing: legacy infrastructure and ecosystem complexity. Aging batch systems with static rules slow innovation and make personalization nearly impossible. Meanwhile, the payments ecosystem has exploded. Cross-border payments, CBDCs, BNPL, wallets, and embedded finance require instant, secure, context-aware integrations.
Those who can’t keep up face delays, fragmented experiences, high costs—and a growing competitive gap. Fast innovators are 18 times more disruptive, reports BCG, and getting new products to market quickly generates more revenue, at least 30% of the total.

What technology sets successful card issuers apart and makes them future-ready? OpenWay, whose Way4 digital payments software platform empowers leading banks, processors, and CaaS providers globally, has identified five essentials.

1. Platform flexibility: ready for whatever comes

From cloud-native processing to regulatory agility, issuers need platforms that support rapid responses to changing markets and scale quickly.

Client case: Nordic cloud-based processor scaled to run 16M+ cards for over 35 banks by emphasizing configurability, fast onboarding, and a multi-tenant model. Its revenue grew from $3.1M to $7.2M in 2021-2024. In Vietnam, digital wallet SmartPay scaled to 40 million users and 700K merchants in four years, supported by an issuing platform that enabled multi-product management and fast partner rollout.

The point: Modern issuers ensure product logic doesn’t depend on rigid legacy systems, so no bottleneck prevents exponential portfolio growth. Modularity, API-first design, and compliance-by-design are now essential.

2. Rapid time to market: from pilot to production in just weeks

Whether launching a brand-new card program or a digital currency use case, the ability to deploy rapidly has become a strategic necessity.

Client case: Vietnamese digital bank Timo deployed its full digital banking and issuing stack in under four months on OpenWay’s Way4, leveraging its modular infrastructure and open APIs, and attracted $10M in investor funding a year later. Similarly, multiple financial institutions were onboarded to Eurasia’s first CBDC cards ecosystem within six weeks—a timeline unimaginable a few years ago. By late 2024, €75M of digital currency was in circulation.

The point: Issuers can shorten deployment cycles through a platform with microservices-ready architecture, rich APIs, and advanced partner onboarding tools.

3. Real-time hyperpersonalisation leveraging 24/7 online back-and-front processing

As consumers grow used to tailored services in other industries, real-time personalization of banking products has moved from optional to expected. That means not just targeted marketing, but adaptive financial experiences that respond instantly to user behaviour.

Client case: European issuer Nets, acquired by Nexi for $9.2 billion in 2021, enables cardholders to convert purchases into instalment plans directly at the POS or via app. This is enabled by rare card issuing systems, like Way4, that have a unified back-and-front architecture. With 24/7 online processing and event-driven decisioning, issuers deliver personalization at scale—right when it matters.

The point: A successful card issuing platform supports event-driven architectures and real-time data needed to build context-aware user journeys.

4. Always-on infrastructure: uptime should be a brand promise

Reliability is a prerequisite in payments. Outages have reputational, regulatory, and financial consequences.

Client case: Operating in seven African countries, Equity Group leverages its issuing system to deliver cards supporting real-time, optimal-rate FX conversions. Its integration with FX partners at the point of authorization ensures seamless service, even across borders and currencies.

The point: High availability and real-time partner integrations strengthen customer trust and become a foundation for extra revenue.

5. Strategic vendor relationships: beyond tech

As the ecosystem grows more complex, the role of the technology partner becomes strategic. Issuers increasingly value collaborative vendors who offer product capabilities plus consultative support, co-innovation, and global expertise with regional savvy.

Client case: During the pandemic, OpenWay client Nexi’s migration to a new payment processing platform was completed 100% remotely with minimal delays thanks to a resilient delivery model. OpenWay has migrated many clients rapidly from third-party platforms and legacy in-house systems.

The point: Strategic partner vendors offer onboarding support, roadmap alignment, and track record in helping clients adapt to market and regulatory change.

Transform your card issuing into a growth enabler

A card issuing infrastructure of 2025 and beyond is expected to be a highly configurable, interoperable system that connects financial institutions to consumers, partners, and evolving payment rails.

Treating issuing as a growth enabler, not a fixed utility, positions issuers to capitalize on what’s next. Stay ahead of the curve with a platform designed for agility, event-driven dynamic rules, seamless integration, and unlimited growth—backed by a partner who evolves with you.

Explore what modern, future-ready card issuing really means with Way4. Download our checklist and connect with OpenWay experts today.