Way4 Release News

Web Services for Actions on Customer Applications

Written by Guest User | October 12, 2021

<New feature, separately licensed>

Now Way4 can accept, approve or decline customer applications in its database when requested by a third-party system. For example, a bank’s call center can use its custom portal to manage various applications from cardholders.

Before satisfying the external request, Way4 checks if the requesting employee has decision-making privileges for applications. It can also save additional notes made by the employee on why a particular decision was made.