Digital banking assistants that do the work
Bank of America’s Erica (voice/text virtual financial assistant) and Wells Fargo’s Fargo (AI-powered digital concierge) are handling billions of interactions without human intervention.
Customer service automation that saves real money
Klarna’s AI customer support agent now handles the load of ~700 agents and contributes tens of millions of dollars in annual savings.
Checkout that converts
PayPal’s Fastlane (AI-powered one-tap guest checkout) shows up to 50% better conversion in early merchant tests and cuts checkout time by roughly a third.
In-store autonomy that expands hours & footprint
AiFi’s computer vision checkout agent powers 300+ cashierless stores globally.
Authorization & recovery that protect revenue—without extra code
Adyen’s AI optimization engine automatically tunes approvals and retries, delivering up to 6% more successful transactions.
OpenWay’s Way4 is a real-time, event-driven payments software solution with its Data Management Platform and rich REST APIs—built to plug your AI engines into issuing, acquiring, wallets, and payment switch. Use AI models and the real-time data available from Way4 to make and execute decisions instantly across products, channels, support your development and operations. Result: faster launches, higher conversion, and lower operating effort—without heavy recoding.
Bottom line: The winners don’t stop with just connectivity. They’ll be AI-first, harnessing automation to improve conversion, speed, and service end-to-end. Is your organization ready?